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Family Start Manukau now known as “Family Success Matters”

fsm-fsm.jpgFSM Family Success Matters Whanau manaaki tangata (formerly Family Start Manukau) was established in 2005 as a not-for-profit, non-government organisation focused on providing the Ministry of Social Development’s Family Start programme.  The trust was formed by Te Kupenga o Hoturoa PHO, TaPasefika PHO and the Royal New Zealand Plunket Society.   The communities of Manukau and Franklin can now access the whole range of FSM services in a more straightforward and targeted way.


Te Runanga o Nga Maata Waka opens “Nga Hau e Wha” transitional housing initiative

Maata WakaChristchurch’s Nga Hau e Wha Marae has realised a long standing dream with the opening of six houses on the marae grounds.  Te Rungan o Nga Maata Waka’s CEO Norm Dewes, says the project is about strengthening whanau and building communities, with wraparound services offered to tenants.  The first tenants include grandparents raising their grandchildren, former women prisoners reintegrating into society, and people with disabilities.

“The principle is not to be permanent. It’s to give someone an opportunity to settle down, get their head in the right space, save some money, secure permanent emplyment, and then move them on and let someone have a chance to improve their standard of living,” he says.   Half the cost of the $3 million project came from Te Punk Kokiri’s Maori housing network, with the rest shared between Housing New Zealand and the Rata Foundation.


Trust the Process: Plunket Review Coordinator Lisa-May’s reflections on the Te Wana review process

Image result for plunket logoKia ora, my name is Lisa-May Gray, and I work for Plunket as a Clinical Leader seconded to the role of Well Child Tamariki Ora Clinical Quality Improvement Coordinator for Auckland and Waitemata DHBs. I have also been nationally coordinating Te Wana for Plunket.

Te Wana Quality Improvement Programme was adopted by Plunket in 2002. At that time I became involved through internal contact training for the then Auckland Central Team in the lead up to our first developmental review. Not long after that training I transferred as a Plunket Nurse to the Waitemata Area and picked up where I left off in the Auckland Central Area.

Sixteen years later quality improvement has become a major part of my focus in my role and guides me towards supporting and influencing the many people I come in contact with.

One of the most important things I have learnt both as a coordinator and reviewer is to ‘Trust the Process’.

In order for us all to achieve quality in our organisations it is necessary for us to open ourselves up as the saying goes ‘warts and all’ to understand where the opportunities for improvement await us.

Through Te Wana I have had the privilege to review the most amazing organisations. Coming from a national organisation that has a large infrastructure to support our presence in the community. I am always humbled to see how other organisations work and to witness their world in their community. As well as the organisations there is meeting and growing my understanding through the many amazing Te Wana reviewers I have worked with.

I appreciate the support that Te Wana continues to offer me.  A big thank you to Stephanie, Jane, Charlene and Briar who have had a strong positive influence on my understanding of quality improvement over the years, and how important it is to ‘Trust the Process’.

Nga mihi nui,

Lisa-May Gray  July 2018


Open Dialogue Conference, Orakei Marae

Supporting Families

One Day Conference Saturday 13th October 2018, at Orakei Marae, Auckland.

Integration with Mainstream Mental Health Care: An Australian Experience.  Open Dialogue is a recovery-oriented approach to mental health care originating in Finland in the 1980s. This respectful and empowering approach emphasises early intervention and flexible, tailored treatment to meet the specific needs of each person and their family. Open Dialogue has been adopted across diverse international healthcare settings where it has been adapted according to contextual and cultural factors.

Through keynote presentations, short workshops and clinical demonstration, the conference programme will introduce the audience to the core ideas of Open Dialogue and reflect on the key issues regarding implementation of the approach across different health care settings.

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